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Terms Conditions

Our terms set out how your account works, what we expect when you deposit through bKash, Nagad or Rocket, and how withdrawals are verified.

Account eligibilityDeposit & withdrawal rulesGame participation termsDispute resolution
18 plus Terms Conditions
CONTACT OPTIONS

Questions About Terms

If a term is unclear or you need clarification on an account action, reach us through the channels below. We handle term queries, withdrawal disputes and rule clarifications through the same support paths.

Live Chat Open the chat widget in your account dashboard or on the homepage footer. Our team answers term questions, explains deposit rules, and walks you through withdrawal verification steps in real time.
Email Support Send your query to the support email listed in your account settings. Include your account ID and describe the term you need help with—deposit timing, bet settlement, bonus conditions or withdrawal limits.
FAQ Section Browse our FAQ for instant answers on common term topics: account eligibility, payment processing times, how we verify identity, and what happens if a game round disconnects mid-play.
ACCOUNT SECURITY

How We Handle Your Agreement

We take term enforcement seriously because it protects both your account and the integrity of every game round. Here's how we apply the rules, verify compliance, and respond when something goes wrong.

Identity Verification We verify your identity when you make your first withdrawal using government ID and proof of address. This step confirms you meet the age and residency terms, prevents duplicate accounts, and protects your balance from unauthorized access.
Fair Play Monitoring We track gameplay patterns to detect bonus abuse, collusion at live tables, and software-assisted betting. Accounts flagged by our system are reviewed manually; violations result in balance forfeiture and permanent closure per our terms.
Withdrawal Approval Every withdrawal request is checked against your deposit history, recent gameplay, and identity records. Most clear within hours; larger amounts or first-time requests take longer because we verify source of funds as required by our terms.
Term Updates When we update terms—because of new payment partners, regulatory changes, or game additions—we notify you via email and display a banner in your account. Logging in after the notice date means you accept the updated terms.

Terms & Conditions FAQ

You must be 18 or older, reside in a region where online betting is permitted by local law, and hold a valid government ID. We verify age and address before approving your first withdrawal.

We only accept deposits from wallets registered in your own name. Third-party deposits violate our terms; we will freeze the balance, return the funds to the sender, and may close your account permanently.

Yes—winnings are yours to withdraw after identity verification clears. We process withdrawals to the same bKash, Nagad or Rocket account you used for deposit, up to the limits stated in your account settings.

The round continues on the server. Your bet stands and settles based on the final result; you can see the outcome in your bet history once you reconnect. If a technical fault affects the result, we void the round and refund your stake.

We send an email when terms change and display a notification banner in your account. The update takes effect on the date stated; continued use means you accept the new version.

We suspend the account, review the case, and apply penalties ranging from a warning to permanent closure and balance forfeiture. Serious violations—fraud, collusion, bonus abuse—result in immediate closure and loss of funds.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.