Reference

How We Handle Privacy on 18 plus

We collect account data, payment details and device information to run the platform securely and process your bKash, Nagad and Rocket deposits. This policy explains what we gather, how we use it, and the rights you hold over your information.

Account & payment dataDevice & session logsCookie preferencesData retention rulesYour access rights
18 plus How We Handle Privacy on 18 plus
PRIVACY CONTACT

Reach Us About Your Data

If you want to review the data we hold, request a correction, or delete your account entirely, contact our support team through any channel below. We respond to data requests within five business days and complete deletions within fourteen days once we verify your identity.

Live Chat Open the chat bubble in the bottom corner of any page and tell the agent you need privacy help. They'll verify your account and either handle the request immediately or escalate it to our data team for same-day processing.
Email Privacy Team Send your request to the privacy address listed in the contact footer. Include your registered mobile number and a brief description of what you need—access, correction, or deletion. We reply within one business day.
Account Settings Log in, go to settings, then privacy controls. You can download a copy of your data, turn off marketing emails, or start the account-deletion process from that screen without waiting for support.
DATA SECURITY

How We Protect Your Information

We encrypt every page with SSL so your bKash PIN, password and account balance stay private in transit. Payment credentials never touch our servers—your wallet app handles the authentication, and we receive only a transaction reference. Device fingerprints and IP logs help us spot duplicate accounts or unusual withdrawal patterns before fraud happens.

SSL Encryption

Every request between your phone and our servers runs through SSL. That includes login credentials, deposit amounts and withdrawal requests. Your browser shows the padlock icon in the address bar when encryption is active.

Cookie Control

Essential cookies handle login state and security tokens. Marketing cookies track which promo banners you clicked. You can disable marketing cookies in your browser or through the privacy-settings panel without breaking account access.

Data Retention

Transaction logs stay for seven years to meet record-keeping rules. Session logs are purged after ninety days unless flagged for review. Account profile data remains until you request deletion, which we process within fourteen days.

Third-Party Sharing

Payment processors receive your transaction amount and method identifier. Game studios get a session token and your chosen username. We do not sell contact lists, betting history or balance data to advertisers or data brokers.

Common Privacy Questions

We collect your mobile number, a username and password during sign-up. When you deposit via bKash, Nagad or Rocket, we log the transaction amount, timestamp and payment reference. Session data includes your device type, IP address and browser version.

Yes. Log in, go to settings, then privacy controls, and click the download button. You'll receive a file with your profile details, transaction history and session logs within twenty-four hours, sent to your registered mobile number or email.

Go to settings, then privacy controls, and start the deletion request. We verify your identity through a code sent to your registered mobile number, then remove your profile and session logs within fourteen days. Transaction records stay for seven years under financial rules.

Payment processors see your transaction amount and method identifier. Game providers receive a session token and your username. We do not sell betting history, contact details or balance data to advertisers or marketing firms.

Transaction logs stay for seven years to meet financial record-keeping obligations. Session logs are purged after ninety days unless flagged for a security review. You can request deletion of your profile data at any time.

Yes. Open your browser settings or use the privacy-controls panel in your account. Marketing cookies track promo clicks; disabling them does not affect login state or deposit flow. Essential cookies remain active to handle security tokens and session state.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.